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Your Privacy at pro77

We handle your account information, payment history and personal details with clear rules we follow every day.

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pro77 Your Privacy at pro77
GET IN TOUCH

How to Contact Us About Your Privacy

Live Chat Open your account lobby and tap the chat icon in the corner.
Email Support Send privacy requests to our support mailbox; we reply within 48 hours with details…
Account Settings Visit your profile page to review your stored personal details, payment methods and login…
PROTECTION SNAPSHOT

How We Safeguard Your Information

Encrypted Payments

DANA, OVO, GoPay and QRIS deposits are processed through encrypted tunnels; your payment details never sit on our servers unencrypted. Withdrawals use the same secure path back to your wallet.

Data Retention

We keep account records for as long as you're active, plus seven years after closure for regulatory compliance. Game history and login logs stay for 24 months unless local law requires longer storage.

Cookie Control

Your browser stores our login and language cookies by default; you can delete them anytime or disable cookies entirely. Disabling may slow your lobby load or require re-login on each visit.

Account Access Audit

Every login from a new device or location triggers a security check. You see a notification in your lobby; confirm it was you, and we flag suspicious activity for manual review.

Data Correction

Submit a request via live chat or email to update your name, phone or address. We verify your identity before making changes and send confirmation to your registered email within one business day.

Third-Party Sharing

We share data only with payment processors, fraud-prevention partners and where local law requires. We never sell your account details, gaming history or email to marketers or advertisers.

Privacy Policy Frequently Asked

Open your account settings page and tap Privacy & Data. You'll see your stored name, email, phone, date of birth and payment methods. For a complete export of your game history and login logs, email our support team; we'll send a file within five business days.

Contact live chat or email us with a deletion request. We remove your account from our active systems within 30 days, but we retain transaction records and identity verification for seven years to comply with local regulations and anti-fraud requirements where applicable.

Withdrawal details (DANA, OVO, GoPay or QRIS wallet ID, amount, date) stay on our secure servers for transaction history and dispute resolution. Your actual payment credentials—PIN, password or token—are never stored after the transfer completes.

Yes. When you log in from your phone, tablet and desktop with the same account, we link those sessions so we can show you your full history, spot unusual activity and help you recover if your account is accessed without permission. You control this via your security settings.

You can disable cookies in your browser settings; you'll remain logged out between visits and may see longer lobby load times. Live tables and sportsbook function normally, but we recommend keeping login cookies enabled for convenience and security.

Log in and go to Security > Login History to review all recent access. If you see unfamiliar logins or locations, tap Report Suspicious Activity and our team will freeze your account, verify your identity and reset your password within one hour during business hours.

No. We don't sell your gaming history, email, phone or payment details to third parties for marketing or affiliate use. We share data only with licensed payment processors, fraud-prevention services and where local law in Indonesia requires disclosure.